SOS Rescue
During an emergency, you can contact the GEOS
International Emergency Rescue Coordination Center (IERCC) to request help.
Pressing the SOS button sends a message to the rescue coordination center,
and they notify the appropriate emergency responders of your situation. You
can communicate with the rescue coordination center during your emergency
while you wait for help to arrive. You should only use the SOS function in a
real emergency situation.
- Initiate an SOS Rescue
- While in SOS mode, the status bar will
remain red and the device cannot be
turned off.
- Lift the protective cap and hold the
SOS Button
(B).
- Wait for the SOS countdown.
- The device
sends a default message to the emergency response service with details
about your location.
- Reply to the confirmation message from the
emergency response service. Your reply lets the emergency response
service know that you are capable of interacting with them during the
rescue.
- For the first 10 minutes of your rescue,
an updated location is sent to the emergency response service every
minute. To conserve battery power after the first 10 minutes, an updated
location is sent every 10 minutes when moving, and every 30 minutes when
stationary.
- Sending a Custom SOS Message
- You can initiate an SOS rescue with a
custom message from the SOS page.
- Select SOS > Emergency >
Write SOS.
- Select Message: to compose your
custom SOS message.
- Select Send Message.
- Reply to the confirmation message from
the emergency response service. Your reply lets the emergency
response service know that you are capable of interacting with them
during the rescue.
- For the first 10 minutes of your
rescue, an updated location is sent to the emergency response
service every minute. To conserve battery power after the first 10
minutes, an updated location is sent every 10 minutes when moving,
and every 30 minutes when stationary.
- Canceling an SOS Rescue
- If you no longer need assistance, you can
cancel an SOS rescue after it is sent to the emergency response service.
- Lift the protective cap and hold the
SOS Button
(B).
- Select Cancel.
- Your device transmits the cancellation
request. After receiving a confirmation message from the emergency
response service, the device returns to normal operation.