GPSrChive inReach Messenger Plus - Diagnostics

Diagnostics

Troubleshooting GARMIN Support Contact GARMIN

Need help troubleshooting your inReach Messenger Plus?
You may find the answers you need here before contacting Garmin.

Have you checked the FAQ?
Are you having trouble with a Common Issue?
Have you checked in the inReach Messenger Plus discussion forum?
Is the information you need available in the inReach Messenger Plus Video Archive?
Does the GPSrChive > How To... page have what you are looking for?
Have you read the Garmin user manual (PDF/WEB)?

Troubleshooting

Maximize Battery Life
- Reduce backlight timeout (Backlight Settings).
- Extend inReach Tracking Send Interval value (Tracking Settings).
- Disable inReach Tracking Send Interval (Tracking Settings).
- Disable Bluetooth wireless technology (Phone Settings).
- Disable ANT‍+ wireless technology (inReach Remote Settings).

Soft Reset
- Should the device stop responding, it may need to be reset.
- Performing a Soft Reset will not erase any user data or settings.
- Press and Hold the (Power) button until the device restarts.

Restore Default Settings
- Restore all device settings to their factory default values.
- From the Main Menu, select Settings > System > Reset > Reset Default Settings.

Master Reset
- Erase all user data and restore device settings to their factory default values.
- From the Main Menu, select Settings > System > Reset > Delete Data and Reset Settings.

View Device Information
- View the device IMEI number, firmware and hardware versions, authorization code, and other device information.
- From the Main Menu, select Settings > System > About.

Battery Will Not Charge
- Try this inReach MINI 2 solution.

GARMIN Support

Contact GARMIN

Email:

Garmin support: outdoor.helpdesk@garmin.com
inReach Messenger Plus Firmware Issues: product.support@garmin.com
Computer Software Issues: application.support@garmin.com

Phone:

US: (913) 397-8200
US Toll Free: (800) 800-1020
Canada: (866) 429-9296