Search for addresses frequently powers off Montana [Crash 9]

[ConiKost]

While testing today the search for a specific address, I had frequently the problem, that my Montana 750i just radomly powered off during searching. Did not all time happen all time and is not reproducable, but happend frequently. Firmware 10.80.

Example used:
3 Rue du 8 Mai, 37360 Rouziers-de-Touraine, France

File err_log.txt is also written.

One example:

Code: Select all

3459 (Montana 7xx) SW ver: 1080
Build Type: PRODUCTION
Commit:f5db59144d472c42f447762835bc5878d4d715ca
ESN: 3390086918
12/29/21 16:30:18
RTL
Task Name: FND main
ESht PC: 0x2069d9df
ESht SP: 0x22bc4658
errnum: 0x003
Message: 226B94F8,C06C0D8C
PC: 0x20255d93
LR: 0x20255d93
SP: 0x226b8858
CPSR: 0x00000000
r0: 0x226b94f8
r1: 0xc06c0d8c
r2: 0x00000000
r3: 0x00000000
r4: 0x00000000
r5: 0x00000000
r6: 0x00000000
r7: 0x00000000
r8: 0x00000000
r9: 0x00000000
r10: 0x00000000
r11: 0x00000000
r12: 0x00000000
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
Backtrace:
	0x20255d64
	0x20255d92
	0x20255d64
	0x20255d92
	0x20257224
	0x20257230
	0x2025731c
	0x20257336
	0x2032b27c
	0x2032b2ea
	0x20783f74
	0x20783f92
	0x202fdd4c
	0x202ff0f8
	0x2032ef50
	0x2032eff8
	0x2032a5fc
	0x2032b1e6
	0x20328024
	0x203281c0
	0x20838d64
	0x20838d80
	0x20838d84
	0x20838d96
	0x20260d7c
	0x20260e72

[GPSrChive]

Not yet able to duplicate with CNNA, have forwarded your crash log to Garmin Software Team.

[ConiKost]

Not yet able to duplicate with CNNA, have forwarded your crash log to Garmin Software Team.

I have much more of them. All in 'FND main'. Do you need them?

[GPSrChive]

Let me see what they request. You can email them if you like so I have them if they do want to see more....

[ConiKost]

Let me see what they request. You can email them if you like so I have them if they do want to see more....

Thanks, send you an email.

[GPSrChive]

Thank you, additional information forwarded on to Garmin.

[ConiKost]

I think, that this issue is related to installed additional maps from Garmin.

During today tests, while only having CN+OSM+TopoActive, no shutdow was observed.
Once I installed back all other maps, the shutdown problems started to show again.
All maps are from Garmin.

I have the following maps additional installed:
Garmin Alpenvereinskarten V4
HXEU060A-g3 Germany Inland Waters v2022.0
HXEU060B-g3 Germany Inland Waters v2022.0
HXEU060C-g3 Germany Inland Waters v2022.0
HXEU060R-g3 Germany Inland Waters v2022.0
Singletrail Map
TOPO Deutschland V9 PRO
TOPO Deutschland V9 PRO Winter
TOPO Switzerland V2 PRO
TOPO Switzerland V2 PRO Winter
TOPO TransAlpin+ PRO
TOPO TransAlpin+ PRO Winter
Winter Activity Map Europe v6

Code: Select all

3459 (Montana 7xx) SW ver: 1080
Build Type: PRODUCTION
Commit:f5db59144d472c42f447762835bc5878d4d715ca
ESN: 3390086918
12/31/21 00:34:53
RTL
Task Name: FND main
ESht PC: 0x2069d9df
ESht SP: 0x22bc4658
errnum: 0x003
Message: 226B94F8,C0963124
PC: 0x20255d93
LR: 0x20255d93
SP: 0x226b8858
CPSR: 0x00000000
r0: 0x226b94f8
r1: 0xc0963124
r2: 0x00000000
r3: 0x00000000
r4: 0x00000000
r5: 0x00000000
r6: 0x00000000
r7: 0x00000000
r8: 0x00000000
r9: 0x00000000
r10: 0x00000000
r11: 0x00000000
r12: 0x00000000
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
Backtrace:
	0x20255d64
	0x20255d92
	0x20255d64
	0x20255d92
	0x20257224
	0x20257230
	0x2025731c
	0x20257336
	0x2032b27c
	0x2032b2ea
	0x20783f74
	0x20783f92
	0x202fdd4c
	0x202ff0f8
	0x2032ef50
	0x2032eff8
	0x2032a5fc
	0x2032b1e6
	0x20328024
	0x203281c0
	0x20838d64
	0x20838d80
	0x20838d84
	0x20838d96
	0x20260d7c
	0x20260e72

[lost]

I have encountered that the gps has turned off when I have searched for an address and do not have the correct information and need to test different names.

It is very very rare but can happen if I test several different names and numbers to try to find an address that is in the database.

If I rewrite the entire address or just make a few small changes, everything works as it should.
To get the GPS to shut down, I need to make small changes and test many times.

Like ConiKost, this did not happen with only the pre-installed maps.

There are some maps installed.
BlueChart® g3 HXEU042R - Oslo - Trelleborg
BlueChart® g3 HXEU046R - Sweden, Southeast

software 10.80

[ConiKost]

BlueChart® g3 HXEU042R - Oslo - Trelleborg
BlueChart® g3 HXEU046R - Sweden, Southeast

Since you have too BlueChart, maybe this is related to that maps?

[lost]

It would not surprise me if the maps have anything to do with the problem.

I bought the GPS in July and have not had any problems until October when I bought the maps.
The problem can be repeated when I search for addresses but I do not remember the addresses that caused the GPS to turn off.