My device does not appear as either a portable device or a removable drive or volume on my computer

1. Disconnect the USB cable from your computer.
2. Turn off the device.
3. Connect the USB cable to your device and to a USB port on your computer.
   TIP: The USB cable must connect to a USB port on your computer, not to a USB hub.

The device turns on automatically and goes into MTP mode or USB mass storage mode. A picture of the device connected to a computer appears on the device screen.

NOTE: If you have several network drives mapped on your computer, Windows may have trouble assigning drive letters to your Garmin drives. For information about assigning drive letters, see the help file for your operating system.

Troubleshooting