Troubleshooting
Need help troubleshooting your Overlander?
You may find the answers you need below before you
contact Garmin.
- Have you read the
FAQ?
-
Are you having trouble with a
Common Issue?
-
Have you checked in the Overlander
discussion forum?
-
Does the GPSrChive >
How To... page have what you are looking for?
-
Have you read the Garmin Overlander Owner's Manual
(PDF/WEB)?
Troubleshooting
- How do I reset all settings back to factory defaults?
-
Settings > Device Reset > Factory Data Reset
- My Overlander is not acquiring satellite signals
-
Verify location service are enabled
-
Place the GPSr outside, in clear view of the sky, away from any obstructions,
and remain stationary for several minutes
-
If no improvement >30 minutes, perform Master Reset (above) and repeat
- My Overlander will not charge in my vehicle
-
Check the fuse in the vehicle power cable
-
Check the fuse for the vehicle power outlet
-
Verify vehicle is supplying power to the power
outlet
-
Verify vehicle interior temperature is within
device charging temperature limits
- My Overlander battery does not last very long
-
Decrease screen brightness
-
Shorten display timeout
-
Decrease volume
-
Disable Wi-Fi radio when not in use
-
Use power saving mode when not in use
-
Do not place device in direct sunlight
- My Overlander does not connect to my phone
-
Verify Overlander Settings > Bluetooth is enabled
-
Verify bluetooth is enabled on your phone
-
Verify your phone is within 10m of the Overlander
-
Verify your phone is compatible
-
Unpair your phone and repeat pairing process
Hidden Test Pages
- Hardware/Software ID and Display Test:
GARMIN Support
Contact GARMIN
Email:
Phone:
- US: (913) 397-8200
-
US Toll Free: (800) 800-1020
-
Canada: (866) 429-9296
