Montana not recognized by PC

72154444

MacMax

2015-02-18 @ 23:21:23

Suddenly, for no apparent reason, my PC ceased to show my GPS device, but did show the SD card. Very strange. After checking this forum and making other enquiries I returned the unit to Garmin Switzerland, who did a hard reset and verified that the device was recognized by their PC. No cost - well done Garmin!

However, the device still didn't show up in my PC, which suggested that the problem was in my PC, rather than the GPS.

I googled further, and came across this useful link which worked. The GPS unit was recognized in the Disk Management tool, but was not assigned a drive letter, so could not be displayed. Now that I've given it a drive letter, everything is fine, apart from having to set up the icons, shortcuts and profiles again. (As the device was not accessible before sending to Garmin, I couldn't back up all these settings. I shall do so as soon as everything's back in place!) Fortunately, all my caches and maps were on the SD card, so I was spared that restoration step.

I have no idea what caused the problem in the first place - possibly a "Safe to Eject" app - but now I know how to fix it, and so do you!

sussamb	2015-02-21 @ 03:16:11
Worth keeping a copy of your profile folder from your Montana on your PC, just in case you need to master reset again in the future.

Chiangmai	2015-03-02 @ 02:59:07
I got a similar problem. Many times when I connect the device to my pc, it pops up "not recognized". And the device just start .If I unplug and plug in, suddenly the device is recognized. After a few seconds, sometimes, close again and the device start. Other days no problem. Same happens with other pc. This was not a problem when the device was new.

sussamb	2015-03-03 @ 10:45:41
Well you could try a master reset to see if that changes things back again