Common Issues



Error Reporting



Status

  • RED: Issue/Feature Request has been reported to Garmin, and is pending response.
  • ORANGE: Garmin has acknowledged a Reported Issue/Feature Request and may be working on a solution.
  • GREEN: Issue has been resolved and no longer exists. Requested Feature has been implemented.



Categories

  • Bugs (01/00/04): Software issues that result in a system failure or adversely affect intended functionality.
  • Crash Reports (00/00/01): Bugs resulting in unintentional hanging, freezing, resetting or powering down.
  • Hardware Failures (02/00/00): Physical issues and/or failures that limit or inhibit intended function.
  • Missing Features (01/02/02): Feature is available on a similar Garmin product.
  • Requested Features (17/03/00): Request for functionality not present with current firmware version.



Bugs

1. Downloading BirdsEye Direct using 'Highest' resolution always fails, while "High' and 'Normal' function as expected. [Garmin] [400] [410] [420] [430] [540]
2. inReach plan usage information introduced with firmware 4.10 does not accurately reflect usage data available from Explore website. [Garmin] [410] [420] [430]
3. After updating to firmware version 5.50, Connect IQ Apps are unable to sync data via Garmin Connect. Reinstalling firmware 5.40 resolves this issue. [Garmin] [540] [550] [580]
4. Device is unable to connect to Wi-Fi networks with hidden SSID. [400] [410] [420] [430] [540] [550] [580] [590] [630] [720] [810]
5. Geocache 'Child Waypoints' are always displayed by 'Code', and never by 'Name', regardless of the user selection in Geocaching Setup. [540] [550] [580] [590] [630] [720] [810] [850] [880] [950] [980] [990] [1010] [1020]

 

Crash Reports

1. Attempting to download maps via BirdsEye Direct results in a device crash, and may require multiple restarts to restore Wi-Fi functionality. [Garmin] [410] [420]


Hardware Failures

1. After only a few weeks of use, the Micro-USB connector in the GPSMAP 86i can become very sloppy and loose fitting, allowing inserted USB cables to move around freely, frequently resulting in an 'external power lost' shut down due to unintentional cable release/poor connection.  
2. The internal Lithium-ion battery pack may experience an off-gassing event that results in over-pressurization of the battery case which can lead to increased temperature, toxic gas emission, and fire. [example]  


Missing Features

1. Please improve child waypoint management within the Geocaching User Interface, providing direct access to child waypoints for the active geocache, similar to the Monterra. [Gr] [630]
2. Geocaching with Photos support seems to be MIA. Most Garmin outdoor units since the Colorado have had this feature, including the GPSMAP 78 series. [groundspeak] [810]
3. Please include the '2 Small Data Fields' dashboard option available with previous GPSMAP series. [Gr]  
4. Shortcuts to the Geocaching and Geocache Filters Pages are missing from the Map Page (Menu) and Compass Page (Menu) when active navigation destination is a geocache. [Gr] [groundspeak] (794)
5. GPSMAP 86i does not ignore 'shaping points' set to 'will not alert' in routes created/edited in BaseCamp. [Gr] (838)  


Requested Features

1. Please include option to auto-upload logs to geocaching.com as a draft ('Field Notes'), allowing the user to edit them at a later time before publishing as a log. [Gr] [groundspeak]  
2. Requiring nearly three hours time to download 60MB of BirdsEye Direct satellite imagery is... impractical to say the least. Please increase server speeds for this service. [example] [Potential Improvement in v300] [300]
3. Please update the unit firmware to allow battery charging from external power sources while in Expedition Mode (skipping the auto-shutdown process after the external power supply is removed, keeping the unit in Expedition Mode).  
4. Please update unit firmware to track and display 'DNF' geocaches using a 'Blue Frown' 'Geocache DNF.bmp' symbol the user can modify via 'CustomSymbols' directory. (Geocaching.com tracks DNF's, so should our GPSr!)  
5. Please add an option to disable the automatic power off countdown each time external power is lost (add 'Always {shut down} or {stay powered}' selection - similar to GPSMAP 60 series). [Gr]  
6. Please include function to enable editing of geocache log notes on the device. [Gr]  
7. Please update Geocache Descriptions to include Attribute information.  
8. Please add an option to 'Save Current Filter' in [Geocaching > Menu > Filter > Menu]. (774)
9. Please update the Geocaching page Map Tab display (only - not the primary Map page) to include a progress bar indicating GCLive download progress (not GC List progress). [example]  
10. Please provide an alternate method (other than the power button) for the user to Lock and Unlock the Keys. [Gr]  
11. Please include both hddd°mm.mmm' and hddd°mm.mmmm' options in [Setup > Position Format]. [groundspeak] (777)  
12. Please include Menu button options for [Hide Dashboard] and [Show Dashboard] in the Map Page menu when a dashboard is enabled.  
13. Please include 'Custom POIs' category when (A) 'changing item order' of the Find Menu icons, and when (B) adding a 'Where To?' category to the Main Menu (Sequence). [Gr] [Gr]  
14. Please update firmware to display geocache log dates in format specified by user. [Gr]  
15. To minimize battery consumption, please reduce or disable the keyboard and display backlighting that occurs when any button is pressed while the keys are locked. [Gr]  
16. With Settings > Display > Battery Save = On, it is impossible for the user to determine if the GPSMAP 86i is in Battery Save Mode or powered off. Pressing the Power Button either exits Battery Save Mode or starts an undesired boot sequence if powered off. Perhaps the unit could briefly illuminate the key pad buttons when pressed while Battery Save Mode is active, or pulse the Notification LED to indicate the unit is still powered on? [Gr]  
17. The Elevation Plot application currently allows the user to view 'Elevation/Time', 'Elevation/Distance', 'Barometric Pressure', or 'Ambient Pressure' data. Please include option to view 'Temperature', 'Heart Rate', 'Cadence', 'Calories' and other data, when available. [Gr]  
18. Please include a 'Status Bar Notification Icon' to indicate current 'Recording Controls' Activity Recording status, similar to inReach Tracking notification icon (active "", paused "", and stopped "").  
19. Please include an option to hide social media contacts for users that have no intention of using them.  
20. Please add capability for user to send coordinates for any waypoint location via inReach. [garmin]