Common Issues

Error Reporting Status Categories Bugs Crash Reports Hardware Failures Missing Features Requested Features

• If your Garmin GPSMAP 64 is exhibiting bad behavior you do not see listed here, please post a new thread about your experience and send a detailed error report to Garmin, as outlined below.
• If you do see your issue listed here, please send your detailed error report to Garmin! They need to hear from all users.
• Please handle all feature requests similarly: Post a new thread if not already listed, and send a copy to Garmin.
• If you see your request is already listed, copy and paste it in an email to Garmin! The more frequently they see the same request, the more likely they are to include it in a future update.

Error Reporting

• Please report all software bugs, glitches, crash reports, and feature requests in the GPSMAP 64 discussion forum.
• Try to include as much detail as possible when describing each issue you are experiencing, including profile settings, maps enabled, keystrokes, etc.
• Send a copy of your post to product.support@Garmin.com and include:
  1. a copy of the System.xml file located in the [GPSMAP 64]\Garmin\ directory.
  2. a copy of the GarminDevice.xml file located in the [GPSMAP 64]\Garmin\ directory.
  3. any *.gpx files associated with the crash or bug from the [GPSMAP 64]\Garmin\GPX\ or [microSD]\Garmin\GPX\ directories.

Status

• RED: Issue/Feature Request has been reported to Garmin, and is pending response.
• ORANGE: Garmin has acknowledged a Reported Issue/Feature Request and may be working on a solution.
• GREEN: Issue has been resolved and no longer exists. Requested Feature has been implemented.

Categories

• Bugs (15/04/23): Software issues that result in a system failure or adversely affect intended functionality.
• Crash Reports (00/00/04): Bugs resulting in unintentional hanging, freezing, resetting or powering down.
• Hardware Failures (00/00/00): Physical issues and/or failures that limit or inhibit intended function.
• Missing Features (03/01/00): Feature is available on a similar Garmin product.
• Requested Features (06/00/00): Request for functionality not present with current firmware version.

Bugs

GPSMAP 64, 64s, 64st

1.	After navigating to any geocache, selecting Log Attempt > {any but Unattempted} > (Quit) > Unattempted results in a menu that incorrectly displays five options: Done, Find Next Closest, Add Comment, Done, Find Next Closest. Only the first two options should be displayed. [example]	[510] [520] [530] [540] [550] [560] [590]
2.	In Geocache List, selecting Menu > Show Found displays a list of found geocaches. Selecting Menu again incorrectly changes the 'Show Found' option to 'Apply Filter' instead of 'Show Unattempted', which would be consistent with other Garmin GPSr behavior.	[510] [520] [530] [540] [550] [560] [590] [600] [610] [620] [660]
3.	Selecting Geocaches > Show chirp Details > Go returns the user to the Map page with no new route calculation when Setup > Routing > Activity = Prompted.	[510] [520] [530] [540] [550] [560] [590]
4.	Pressing (Menu) > (Menu) > {any function} > (Quit) from any active page returns the user to the page immediately preceding the 'Main Menu' icon in the Page Ribbon sequence, instead of returning the user to the page that was active when the '(Menu) > (Menu)' function was initiated. This only occurs if the 'Main Menu' icon is included in the Page Ribbon sequence. Removing the 'Main Menu' icon from the Page Ribbon sequence restores proper function.	[510] [520] [530] [540] [550] [560] [590]
5.	Garmin Adventure Photos loaded to the microSD card are not properly indexed or displayed when sorted by 'Most Recent' in 'Photo Viewer' page, but are properly displayed when viewed from Adventure Content page. (84)	[590] [600] [610] [620] [660]
6.	Custom Maps (KMZ) can not be enabled/disabled in Map Information page.	[590] [600]
7.	BirdsEye Maps (JNX) can not be enabled/disabled in Map Information page.	[590] [600]
8.	Vector Maps (IMG) can not be enabled or disabled in Map Information page when BirdsEye Maps (JNX) are not installed.	[590] [600]
9.	Auto Archived tracks may not be listed in 'Track Manager > Archived Tracks' until after the device is power cycled. [garmin]	[610] [620]
10.	Keyboard language selection is not retained across power cycles.	[620] [660]
11.	Data from Garmin Speed Sensor 2 is not included in Tracklog Recordings, nor is it used to update speed related data fields. [Gr]	[610] [620] [660]

GPSMAP 64sc

1.	After navigating to any geocache, selecting Log Attempt > {any but Unattempted} > (Quit) > Unattempted results in a menu that incorrectly displays five options: Done, Find Next Closest, Add Comment, Done, Find Next Closest. Only the first two options should be displayed. [example]	[270] [300] [310] [320] [330] [350]
2.	In Geocache List, selecting Menu > Show Found displays a list of found geocaches. Selecting Menu again incorrectly changes the 'Show Found' option to 'Apply Filter' instead of 'Show Unattempted', which would be consistent with other Garmin GPSr behavior.	[270] [300] [310] [320] [330] [350] [360] [370] [410]
3.	Selecting Geocaches > Show chirp Details > Go returns the user to the Map page with no new route calculation when Setup > Routing > Activity = Prompted.	[270] [300] [310] [320] [330] [350]
4.	Pressing (Menu) > (Menu) > {any function} > (Quit) from any active page returns the user to the page immediately preceding the 'Main Menu' icon in the Page Ribbon sequence, instead of returning the user to the page that was active when the '(Menu) > (Menu)' function was initiated. This only occurs if the 'Main Menu' icon is included in the Page Ribbon sequence. Removing the 'Main Menu' icon from the Page Ribbon sequence restores proper function.	[270] [300] [310] [320] [330] [350]
5.	Garmin Adventure Photos loaded to the microSD card are not properly indexed or displayed when sorted by 'Most Recent' in 'Photo Viewer' page, but are properly displayed when viewed from Adventure Content page. (84)	[350] [360] [370] [410]
6.	Custom Maps (KMZ) can not be enabled/disabled in Map Information page.	[350] [360]
7.	BirdsEye Maps (JNX) can not be enabled/disabled in Map Information page.	[350] [360]
8.	Vector Maps (IMG) can not be enabled or disabled in Map Information page when BirdsEye Maps (JNX) are not installed.	[350] [360]
9.	Auto Archived tracks may not be listed in 'Track Manager > Archived Tracks' until after the device is power cycled. [garmin]	[370] [410]
10.	Keyboard language selection is not retained across power cycles.	[370] [410]
11.	Data from Garmin Speed Sensor 2 is not included in Tracklog Recordings, nor is it used to update speed related data fields. [Gr]	[360] [370] [410

GPSMAP 64x, 64sx

1.	Selecting Geocaches > Show chirp Details > Go returns the user to the Map page with no new route calculation when Setup > Routing > Activity = Prompted.	[200] [210] [220] [230] [250]
2.	Pressing (Menu) > (Menu) > {any function} > (Quit) from any active page returns the user to the page immediately preceding the 'Main Menu' icon in the Page Ribbon sequence, instead of returning the user to the page that was active when the '(Menu) > (Menu)' function was initiated. This only occurs if the 'Main Menu' icon is included in the Page Ribbon sequence. Removing the 'Main Menu' icon from the Page Ribbon sequence restores proper function.	[200] [210] [220] [230] [250]
3.	In Geocache List, selecting Menu > Show Found displays a list of found geocaches. Selecting Menu again incorrectly changes the 'Show Found' option to 'Apply Filter' instead of 'Show Unattempted', which would be consistent with other Garmin GPSr behavior.	[200] [210] [220] [230] [250] [260] [270] [310]
4.	Garmin Adventure Photos loaded to the microSD card are not properly indexed or displayed when sorted by 'Most Recent' in 'Photo Viewer' page, but are properly displayed when viewed from Adventure Content page. (84)	[250] [260] [270] [310]
5.	Custom Maps (KMZ) can not be enabled/disabled in Map Information page.	[250] [260]
6.	BirdsEye Maps (JNX) can not be enabled/disabled in Map Information page.	[250] [260]
7.	Vector Maps (IMG) can not be enabled or disabled in Map Information page when BirdsEye Maps (JNX) are not installed.	[250] [260]
8.	Auto Archived tracks may not be listed in 'Track Manager > Archived Tracks' until after the device is power cycled. [garmin]	[270] [310]
9.	Keyboard language selection is not retained across power cycles.	[270] [310]
10.	Data from Garmin Speed Sensor 2 is not included in Tracklog Recordings, nor is it used to update speed related data fields. [Gr]	[260] [270] [310]

GPSMAP 64csx

1.	Selecting Geocaches > Show chirp Details > Go returns the user to the Map page with no new route calculation when Setup > Routing > Activity = Prompted.	[200] [210] [220] [240]
2.	Pressing (Menu) > (Menu) > {any function} > (Quit) from any active page returns the user to the page immediately preceding the 'Main Menu' icon in the Page Ribbon sequence, instead of returning the user to the page that was active when the '(Menu) > (Menu)' function was initiated. This only occurs if the 'Main Menu' icon is included in the Page Ribbon sequence. Removing the 'Main Menu' icon from the Page Ribbon sequence restores proper function.	[200] [210] [220] [240]
3.	In Geocache List, selecting Menu > Show Found displays a list of found geocaches. Selecting Menu again incorrectly changes the 'Show Found' option to 'Apply Filter' instead of 'Show Unattempted', which would be consistent with other Garmin GPSr behavior.	[200] [210] [220] [240] [250] [260] [310]
4.	Garmin Adventure Photos loaded to the microSD card are not properly indexed or displayed when sorted by 'Most Recent' in 'Photo Viewer' page, but are properly displayed when viewed from Adventure Content page. (84)	[240] [250] [260] [310]
5.	Custom Maps (KMZ) can not be enabled/disabled in Map Information page.	[240] [250]
6.	BirdsEye Maps (JNX) can not be enabled/disabled in Map Information page.	[240] [250]
7.	Vector Maps (IMG) can not be enabled or disabled in Map Information page when BirdsEye Maps (JNX) are not installed.	[240] [250]
8.	Auto Archived tracks may not be listed in 'Track Manager > Archived Tracks' until after the device is power cycled. [garmin]	[260] [310]
9.	Keyboard language selection is not retained across power cycles.	[260] [310]
10.	Data from Garmin Speed Sensor 2 is not included in Tracklog Recordings, nor is it used to update speed related data fields. [Gr]	[250] [260] [310]

 

Crash Reports

GPSMAP 64, 64s, 64st

1.

When navigating to the 'second' 'next stage' of a multi-cache after having just 'found' a multi-cache with multiple stages, the GPSr will freeze and/or crash. [groundspeak]

[510] [520] [530] [540] [550] [590] [600]

GPSMAP 64sc

1.

When navigating to the 'second' 'next stage' of a multi-cache after having just 'found' a multi-cache with multiple stages, the GPSr will freeze and/or crash. [groundspeak]

[270] [300] [310] [320] [330] [350] [360]

GPSMAP 64x, 64sx

1.

When navigating to the 'second' 'next stage' of a multi-cache after having just 'found' a multi-cache with multiple stages, the GPSr will freeze and/or crash. [groundspeak]

[200] [210] [220] [230] [250] [260]

GPSMAP 64csx

1.

When navigating to the 'second' 'next stage' of a multi-cache after having just 'found' a multi-cache with multiple stages, the GPSr will freeze and/or crash. [groundspeak]

[200] [210] [220] [240] [250]

Hardware Failures

1.

Missing Features

1.	Please improve child waypoint management within the Geocaching User Interface, providing direct access to child waypoints for the active geocache, similar to the Monterra.
2.	The Calendar Page does not indicate which days of the month have saved data available for viewing, similar to GPSMAP 66, Montana, Oregon 6x0 and 7x0. (52)
3.	Please add ability to use different vehicles on the Map page display, similar to other Garmin Outdoor Recreation models. [groundspeak]
4.	The GPSMAP 64 series does not include inReach waypoint symbols available with similar models since 2019.

Requested Features

1.	Please include function to enable editing of geocache log notes on the device.
2.	Please update Geocache Descriptions to include Attribute information.
3.	The Elevation Plot application currently allows the user to view 'Elevation/Time', 'Elevation/Distance', 'Barometric Pressure', or 'Ambient Pressure' data. Please include option to view 'Temperature', 'Heart Rate', 'Cadence', 'Calories' and other data, when available. [Gr]
4.	Please add an option allowing the user to configure the total number of geocaches used to populate the Geocache List.
5.	Please include an option to enable/disable the Barometric Altimeter (similar to Montana 7x0).
6.	Please add 'Ascent to Next', 'Ascent to Dest', 'Descent to Next', and 'Descent to Dest' data fields.