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My unit freezes when saving an activity

Posted: Fri Aug 30, 2024 12:33 pm
by agentwayward
Just exactly that. It always freezes, immediately, displays "saving" in text on the screen. No response from any button.
No time limit, just stays frozen until a battery is removed.
The data remains and I can try saving current activity again, but it freezes again.

Quite serious as this renders the unit useless for me.

Re: My unit freezes when saving an activity

Posted: Sat Aug 31, 2024 12:56 pm
by GPSrChive
Which firmware version is installed?

How much available memory on the device?

Re: My unit freezes when saving an activity

Posted: Thu Sep 05, 2024 9:59 am
by agentwayward
Firmware 4.2
Memory available 16.6Mb

Re: My unit freezes when saving an activity

Posted: Sun Sep 08, 2024 2:37 am
by GPSrChive
We have been unable to reproduce.

You may want to consider a Master Reset.

See GPSrChive > eTrex SE > Troubleshooting for details.

Re: My unit freezes when saving an activity

Posted: Fri Sep 20, 2024 9:14 am
by agentwayward
I have reset, deleted everything. The problem persists.
I have reported to Garmin and sent logs.
I am now on day 12 of an email exchange with support.
They have been unable to assist me so far.
Meanwhile, the unit is useless as it cannot save any activity.

Re: My unit freezes when saving an activity

Posted: Sat Apr 12, 2025 3:23 pm
by Drontng
Hi. I have found the problem. My etrex SE device language is set to Russian. And I found that Auto-Pause recording option turned ON causes the track saving hang. Turning it OFF solves the problem. Also I noticed, that Auto Pause optio is not translated(maybe this is somehow will help to find or fix the problem).I have latest available firmware for etrex SE. Hope this will help to solve the issue in next firmware. Thanks

Re: My unit freezes when saving an activity

Posted: Sat Apr 12, 2025 6:03 pm
by GPSrChive
Thank you for the updated information! These new details have been forwarded to the appropriate software engineering team at Garmin.