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Autodeleting Wi-Fi Connection [Bug 20]

Posted: Wed Jul 26, 2023 5:08 pm
by montschok
If I go to geocaching settings, try to update lists, select wifi, then try to connect to a wifi and the connection fails, then the wifi connection is deleted from the list.

Is there a way to avoid this behavior? It's kind of annoying.

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Wed Jul 26, 2023 5:51 pm
by GPSrChive
How did you first add the Wi-Fi access point?

Should use Garmin Express to add new Wi-Fi.

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Wed Jul 26, 2023 6:03 pm
by montschok
I used Garmin Connect for the initial setup with the phone, and I used Garmin Explore to add the WIFI connection. This seems to also be possible through the Garmin Connect app.

I don't find Garmin Express in the Google Play Store for some reason. Perhaps it's not compatible with my android version (Android 11)?

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Wed Jul 26, 2023 7:40 pm
by montschok
I noticed that this is after the device goes into expedition mode.

When I then go to wifi settings and try to connect to the wifi, it says it failed to connect and deletes the connection.

After a fresh restart of the device, I could turn the AP off, making the WIFI completely inaccessible, and it still doesn't delete the connection.

(I noticed that Garmin Express is for Windows and/or Mac, which I don't have.)

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Wed Jul 26, 2023 7:56 pm
by GPSrChive
Not having Garmin Express is setting yourself up for heartache and disappointment.

You can also setup Wi-Fi on some devices in Garmin Connect and/or Explore apps on your smartphone.

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Wed Jul 26, 2023 8:24 pm
by montschok
The problem isn't that I can't set up the wifi. I set it up and it works just fine, but if it for some reason fails to connect the connection will be deleted even though it's correct.

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Thu Jul 27, 2023 3:57 am
by GPSrChive
We are currently unable to duplicate this behavior with our GPSMAP 67.

Anyone else able to replicate?

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Thu Jul 27, 2023 3:06 pm
by montschok
You should be able to replicate it with these steps (2 and 3 are probably not necessary) :

1. Add the wifi connection.
2. Power off the device.
3. Power on the device.
4. Setup -> Expedition Mode -> Prompted
5. Press the power button until the "Enter Expedition Mode?" question appears.
6. Select Expedition Mode.
7. Press the power button to wake up the device.
8. Setup -> Wifi -> Select the previously stored network and press ENTER.
9. Select Connect
10. A message saying "Failed to connect to NetworkName" appears. You can only select OK at this point. Select OK.
11. The network is deleted from the list.

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Fri Jul 28, 2023 12:03 am
by GPSrChive
Thank you!

This will be added to GPSrChive > GPSMAP 67 > Common Issues as Bug 20.

Garmin team have been notified.

Re: Autodeleting Wi-Fi Connection [Bug 20]

Posted: Sat Jul 29, 2023 3:25 pm
by MikeD
This happened to me today as well
I was trying to document the “failed PQ download procedure” To answer Garmin support
See other post. “GC problems”
Could only get back wifi through G-connect app. Will checkout through G Exp
Mike