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Geocache lists function causes GPS to reboot [Crash 1]

Posted: Fri Mar 24, 2023 3:10 am
by Grispoil61
I was trying to use the Setup -> Geocaching -> Geocaching Live -> Geocaching Lists function and found out that it does now work. It causes the GPS to reboot.

After 'Geocaching Live' is selected, I get this screen:
Spoiler
37.bmp
and after a few seconds, the GPS simply reboots.

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Fri Mar 24, 2023 5:08 am
by GPSrChive
Duplicated and Verified - Thank you!

Added Crash 1 to the GPSrChive > GPSMAP 67 > Common Issues page and reported to Garmin.

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Tue Mar 28, 2023 4:43 pm
by Grispoil61
This crash is still present at software version 4.70

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Fri Mar 31, 2023 12:43 am
by GPSrChive
Grispoil61 wrote: Tue Mar 28, 2023 4:43 pm This crash is still present at software version 4.70
We are unable to reproduce with version 4.70 installed. Can you please retest and verify results? Please share a video that also shows the firmware version on the Setup > About page for submission to Garmin if you can still reproduce.

Thank you!

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Fri Mar 31, 2023 1:41 am
by Grispoil61
Video attached:
Spoiler
crash.mp4
My lists list:
Spoiler
lists.jpg

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Fri Mar 31, 2023 2:00 am
by GPSrChive
Thank you!

GPSrChive > GPSMAP 67 > Common Issues page updated and Garmin have been notified!

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Fri Mar 31, 2023 2:12 am
by Grispoil61
Just performed a quick test:

1) deleted the .ggz file present in /garmin/ggz/ - no fix, 'geocache lists' crash remains,
2) downloaded a few caches using 'download caches' function then tried 'Geocaching lists' again, issue resolved, no more crash,
3) did a 'remove live data' then tried 'Geocaching lists' again, issue still resolved, no more crash, but wait,
4) power off/on GPS - the crash is back.

After step 3 'remove live data', the power off/on is required for the crash problem to return.

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Fri Mar 31, 2023 2:28 am
by GPSrChive
Excellent information - forwarded along!!

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Wed Apr 12, 2023 11:29 pm
by GPSrChive
Can you please share a link to the GC List you are downloading when this crash occurs? The Garmin engineers are trying to replicate.

Re: Geocache lists function causes GPS to reboot [Crash 1]

Posted: Thu Apr 13, 2023 3:15 pm
by Grispoil61
My lists are private except for this one:
Spoiler
I had 30 days to return the GPS to Garmin for a full refund and I did. The GPS was useless for me for geocaching.
So, I will not be able to test anything anymore.