TranslationWhen I do use "Check Subscription" in new Outdoor Maps+, I get the following message: "All Outdoor Maps+ subscriptions are in use by other devices." This does not make any sense, as I don't have any subscription. I would expect to have some proper text, that I don't have any subscription. Firmware 14.80.
Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
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ConiKost
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Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
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Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
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GPSrChive
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Re: Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
ConiKost, I believe you will be contacted by Garmin Customer Support about this issue very soon, if not already. Please follow up later and let us know if they get this resolved for you!
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ConiKost
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Re: Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
Are you sure? I haven't yet heared anything from Garmin.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
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GPSrChive
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Re: Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
They inform me that you have been contacted. Please advise.
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ConiKost
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Re: Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
I cannot confirm that. While I had some answers from Garmin for some other support tickets, I didn't got any reply yet about my mail for asking about this here.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
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GPSrChive
- Site Admin
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Re: Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
Hmmm, perhaps they have someone else confused with you.
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ConiKost
- Posts: 949
- Joined: Sat Jan 16, 2021 4:08 pm
Re: Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
Garmin replied to my own ticket, that a "backend fix" has been applied. I am now getting a correct message, that I don't have any subscription.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
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GPSrChive
- Site Admin
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- Joined: Fri Jan 20, 2017 11:29 pm
Re: Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
ContiKost, please share a screen capture of this message in Day Mode.
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ConiKost
- Posts: 949
- Joined: Sat Jan 16, 2021 4:08 pm
Re: Outdoor Maps+: Check Subscription gives confusing text when not having any subscription
Sure, here we go.
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Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, 64GB SD)
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GPSrChive
- Site Admin
- Posts: 3921
- Joined: Fri Jan 20, 2017 11:29 pm