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Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Thu Nov 25, 2021 12:13 am
by ConiKost
When using Round-Trip Routing, my Montana 750i will just power off after 2-3 seconds. Sometimes, it only freezes instead of powering off. Firmware 10.50.
Steps to reproduce:
1) Go to main menu
2) Choose 'Where To?'
3) Choose 'Round-Trip Routing'
4) Set Distance to '100km'
5) Set Activity to 'Motorcycle Driving'
6) Press 'Search'
Note: It does not matter, which Distance or Activity you choose, as it happens with other variants too.
What happens: Device poweres off or freezes
What should happen: Function works

Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Thu Nov 25, 2021 3:31 am
by LostAgain
Perhaps it's the map in use and Garmin's stupid disabling of routing in some activities is a contributing factor?
If I try with the included map (TopoActive AUS/NZ 2021.10) it fails with "Route calculation Error" for Motorcycle Driving, but works ok with Hiking.
If I switch to the OSM map it works fine with Motorcycle Driving.
Pic is what I see with the OSM map.
252.jpg
Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Thu Nov 25, 2021 3:55 am
by GPSrChive
I am going to assume because you say 'Motorcycle Driving' for activity you are using the pre-installed CityNavigator Europe map.
Are there any other maps enabled by chance?
What if you use different activity types?
Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Thu Nov 25, 2021 9:17 am
by ConiKost
LostAgain wrote: Thu Nov 25, 2021 3:31 am
If I try with the included map (TopoActive AUS/NZ 2021.10) it fails with "Route calculation Error" for Motorcycle Driving, but works ok with Hiking.
Well, this is normal. Garmin disabled Car/Motorbike/ATV routing on purpose, when using their TopoActive map. It's pure software, as the TopoActive map itself it able to do such routing.
LostAgain wrote: Thu Nov 25, 2021 3:31 am
If I switch to the OSM map it works fine with Motorcycle Driving.
I can confirm. If I do switch from City Navigator to an OSM map, this function works for me and Montana does not power off.
gpsrchive wrote: Thu Nov 25, 2021 3:55 am
I am going to assume because you say 'Motorcycle Driving' for activity you are using the pre-installed CityNavigator Europe map.
This is correct. For the initial report, I had City Navigator enabled.
gpsrchive wrote: Thu Nov 25, 2021 3:55 am
Are there any other maps enabled by chance?
While I have more maps, all were disabled, except both parts for City Navigator.
gpsrchive wrote: Thu Nov 25, 2021 3:55 am
What if you use different activity types?
Still power off or freeze with City Navigator.
--------------
I also gave a try with only having TopoActive enabled and sometimes works and sometimes just freezes or power off. But with default settings active, which means distance ~40km and activity is hiking, it seems always to power off or just freeze.
With OSM, its also not fully working, as I experienced sometime also there full power off or freeze.
Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Thu Nov 25, 2021 9:43 am
by ConiKost
Garmin replied and said: I have created a report for this issue.
I am not sure, what a report is supposed to be.
Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Tue Dec 21, 2021 4:06 pm
by ConiKost
Garmin just send me an email and said, this should be resolved with firmware 10.80. Can't re-test yet.
Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Tue Dec 21, 2021 4:13 pm
by GPSrChive
You seem to have excellent luck with Garmin responding, thank you for keeping us all updated!
Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Wed Dec 22, 2021 12:12 am
by ConiKost
It seems resolved. My Montana does not freeze or crash anymore.
Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Thu Nov 10, 2022 6:08 pm
by ConiKost
I have to reopen

While it was working with 13.10/13.20 without any problems, the bug is back. With 14.80, Montana freezes directly after you click on 'Search'. You don't even need to change any parameters. Just click 'Search'.
Re: Using Round-Trip Routing causes device to power off or freezes [Crash 8]
Posted: Sat Nov 12, 2022 12:34 pm
by GPSrChive
Tested and confirmed. Garmin have been advised.