Page 1 of 1

Programming a Garmin Chirp results in a device crash [Crash 02]

Posted: Thu Sep 09, 2021 12:48 am
by LeBombardier
Hey All,

I have a known issue for you here as discussed in a previous thread, but none officially listed on the GPSrChive discussion forums as far as I'm aware. For the purposes of documentation I thought it'd be a good idea to set up a dedicated thread on the matter. This is related to #2 in the Crash Bugs section of 'Common Issues' for this device, unresolved at point of submitting this thread.



The issue is that a Garmin Chirp device causes the Montana 700 to crash when programming the Chirp. It has meant that I have a new Chirp that cannot be programmed, but is being detected. Garmin told me that the issues raised in the past should've been fixed by new firmware, and as they didn't hear back from the two UK customers that initially raised the issue they closed their cases assuming it had indeed been fixed. These issues were raised by myself with Garmin on 1 September 2021 and currently under investigation. I'll update this thread as and when I hear back from them.

Related (closed) GARMIN thread

See you on the field,
Nathan (LeBombardier)

Re: Programming a Garmin Chirp results in a device crash [Crash 02]

Posted: Sat Sep 11, 2021 7:53 pm
by ConiKost
I was not able to reproduce that with my chirp. Just works fine.

Re: Programming a Garmin Chirp results in a device crash [Crash 02]

Posted: Thu Sep 23, 2021 10:57 am
by LeBombardier
Update from Garmin UK:
We can confirm that this issue is expected to be resolved within the next software update of the unit. Once this has been set for release, we'll be in touch to let you know.
Which means I'll let you know, unless you get to see the release notes before I'm informed. 8-)

Re: Programming a Garmin Chirp results in a device crash [Crash 02]

Posted: Thu Oct 21, 2021 9:18 pm
by ConiKost
By accident, I managed to make this reproducable. It looks like, that first connect works always fine, but once chirp is connected and being access again, my Montana just poweres off.

Re: Programming a Garmin Chirp results in a device crash [Crash 02]

Posted: Fri Oct 22, 2021 1:08 am
by GPSrChive
Thanks for the update!

Hopefully you can confirm it is no longer present after the next firmware is published!

Re: Programming a Garmin Chirp results in a device crash [Crash 02]

Posted: Tue Oct 26, 2021 10:18 am
by ConiKost
Garmin also replied to me, that there is already an internal ticket and added me, so I will get informed, once it is fixed.

Re: Programming a Garmin Chirp results in a device crash [Crash 02]

Posted: Tue Nov 02, 2021 9:33 pm
by ConiKost
Seems be fixed with firmware 10.50, as it does not crash for me.

Re: Programming a Garmin Chirp results in a device crash [Crash 02]

Posted: Tue Nov 02, 2021 11:01 pm
by LeBombardier
Yep, can confirm it works beautifully on the Montana 700 running on firmware 10.50 now. Can finally get my Chirp out there in the wild! :D