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"Active Route" very slow [Bug 43]

Posted: Sun Jan 31, 2021 7:10 pm
by ConiKost
Can anyone confirm, that the function "Active Route" is very slow?

It takes about 3 seconds to open that, if an active route is currently started for navigation.
Even navigating through the list is just slow, takes again about 2 seconds until I can start moving the list to see more entries.
The slowness doesn't seem to depend on the length of the route.

I think, this is more a software issue, as the older GPSMap 276Cx has such function too, but is way faster despite having a much slower hardware.

Re: "Active Route" very slow [Bug 43]

Posted: Mon Feb 01, 2021 3:25 pm
by Exurban
I just tried it with a route. Near instantaneously for both opening and scrolling. Didn’t time it but opened in maybe a second. No discernible delay scrolling.

Re: "Active Route" very slow [Bug 43]

Posted: Mon Feb 01, 2021 3:58 pm
by GPSrChive
@ ConiKost

Can you test again in a different profile, preferably a profile you have not made any changes to, and report your findings?

Perhaps there are some specific settings and/or map configurations that are contributing to the delay you are experiencing.

Re: "Active Route" very slow [Bug 43]

Posted: Mon Feb 01, 2021 11:14 pm
by ConiKost
Exurban wrote: Mon Feb 01, 2021 3:25 pm I just tried it with a route. Near instantaneously for both opening and scrolling. Didn’t time it but opened in maybe a second. No discernible delay scrolling.
What type of route did you planed?
What you write is, what I would expect.
gpsrchive wrote: Mon Feb 01, 2021 3:58 pm Can you test again in a different profile, preferably a profile you have not made any changes to, and report your findings?
Perhaps there are some specific settings and/or map configurations that are contributing to the delay you are experiencing.
I just switched to the Automotive profile, as I was still using the default Recreation profile, which I haven't so far used, so it's default, I guess. Problem still exists. Nothing really changed.

I have a video, which I send to Garmin as a demo and they created an internal ticket for it.
I can send you via PM a link, I don't want to show it in public, as it could contain some information, which I don't want to show in public.

Re: "Active Route" very slow [Bug 43]

Posted: Tue Feb 02, 2021 12:04 am
by GPSrChive
So Garmin have accepted the video you sent and created a ticket, correct?

Re: "Active Route" very slow [Bug 43]

Posted: Tue Feb 02, 2021 8:15 am
by ConiKost
I am not sure, if they accepted something?
After I wrote the mail with the YouTube link, i got that reply.
So I guess, they will at least try to reproduce?

So, if you guys plan a longer route, let's say 300km, 'Active Route' is still fast and can be opened fast?
It doesn't matter, if it's a planned route from BaseCamp or via find A->B route.
I have only to correct, that on small routes, it's a little bit faster, but still slow.
Hello XXX,

Ticket XYZ-123456 has been created. You will be notified by email when the issue is resolved.

Thank you for choosing Garmin,
XXXXX

Product Support
Garmin International

Re: "Active Route" very slow [Bug 43]

Posted: Tue Feb 02, 2021 11:40 am
by GPSrChive
Posted to GPSrChive > Montana 7x0 > Common Issues > Bug #43.

Re: "Active Route" very slow [Bug 43]

Posted: Tue Feb 02, 2021 11:54 am
by Exurban
The first route was only a few mile but enough turns to need to scroll.

I did a second route of 800 miles. Yes, it took about 4 seconds to bring up the active route page and then a few more seconds before it would scroll. Both times automotive mode.

Re: "Active Route" very slow [Bug 43]

Posted: Tue Feb 02, 2021 10:53 pm
by ConiKost
Exurban wrote: Tue Feb 02, 2021 11:54 am The first route was only a few mile but enough turns to need to scroll.

I did a second route of 800 miles. Yes, it took about 4 seconds to bring up the active route page and then a few more seconds before it would scroll. Both times automotive mode.
Thank you. So you can confirm.
If I also make a very small route, so I don't even need to scroll in 'Active Route' it's opening fast.

Re: "Active Route" very slow [Bug 43]

Posted: Tue Feb 23, 2021 9:06 pm
by ConiKost
Problem still exists in latest firmware 8.20.