GPSrChive Discussion Forum

gpsrchive wrote: Wed Mar 02, 2022 5:02 pm Yay! Good to hear.

BTW, what firmware version was loaded on the replacement when it arrived?

Firmware 8.20. Creating Time of file system was 09.02.2022.

Thank you!

I assume you will update it, perform a master reset, and then make a full device backup before making any changes?

gpsrchive wrote: Wed Mar 02, 2022 10:48 pm Thank you!

I assume you will update it, perform a master reset, and then make a full device backup before making any changes?

Already done Just waiting for Garmin, to assign my purchased maps from old to new device.
Hardware revision is unchanged, still V6.

ConiKost wrote: Thu Feb 03, 2022 6:38 am

gpsrchive wrote: Thu Feb 03, 2022 1:38 am Didn't you RMA your Montana once already?

Yes, two times already.

What do Garmin do when they replace your GPS?
Do you get a brand new or used but renovated device?

Standard Operating Procedure in the USA is to provide the customer with a refurbished device, which many people actually prefer, as they have been inspected and tested by a human. I have never been able to identify any difference between the refurbished devices I have received vs a new device. On occasion, when supplies are low, you may actually receive a new device.

lost wrote: Sat Mar 05, 2022 1:13 pm

ConiKost wrote: Thu Feb 03, 2022 6:38 am

gpsrchive wrote: Thu Feb 03, 2022 1:38 am Didn't you RMA your Montana once already?

Yes, two times already.

What do Garmin do when they replace your GPS?
Do you get a brand new or used but renovated device?

In case of the germany department, you will get in 99% of all times a boxed brand new device (same as you would buy in a store). This was the case for all my replacements I got.