Screen defective?

[ConiKost]

Yay! Good to hear.

BTW, what firmware version was loaded on the replacement when it arrived?

Firmware 8.20. Creating Time of file system was 09.02.2022.

[GPSrChive]

Thank you!

I assume you will update it, perform a master reset, and then make a full device backup before making any changes?

[ConiKost]

Thank you!

I assume you will update it, perform a master reset, and then make a full device backup before making any changes?

Already done Just waiting for Garmin, to assign my purchased maps from old to new device.
Hardware revision is unchanged, still V6.

[lost]

Didn't you RMA your Montana once already?

Yes, two times already.

What do Garmin do when they replace your GPS?
Do you get a brand new or used but renovated device?

[GPSrChive]

Standard Operating Procedure in the USA is to provide the customer with a refurbished device, which many people actually prefer, as they have been inspected and tested by a human. I have never been able to identify any difference between the refurbished devices I have received vs a new device. On occasion, when supplies are low, you may actually receive a new device.

[ConiKost]

Didn't you RMA your Montana once already?

Yes, two times already.

What do Garmin do when they replace your GPS?
Do you get a brand new or used but renovated device?

In case of the germany department, you will get in 99% of all times a boxed brand new device (same as you would buy in a store). This was the case for all my replacements I got.