Tread No Longer Recognized By Garmin Express

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GPSrChive
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Tread No Longer Recognized By Garmin Express

Unread post by GPSrChive »

We just discovered this weekend that our original 5.5" Tread is no longer properly recognized by Garmin Express resulting in no product updates being applied since August (about three months).

We contacted Garmin Tech Support and they were no help in finding a resolution.

On a whim, we removed the Tread from Garmin Express (7.15.2.0), reconnected the Tread and waited for Express to discover it, then re-added with original credentials.

This worked ONE TIME. After updates were applied and the Tread was rebooted, the same scenario occurred, Garmin Express refused to recognize the device, and we had to remove/add the device again.

Please test your Tread with Garmin Express and let us know if you are having similar issues or not. Please also report the software version of your Tread and the version of Express you are using.

Thank You!
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