Rino750 AUS freezes on startup

Discussion related to the Garmin Rino 7xx series GPSr
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Wombo
Posts: 13
Joined: Sun Sep 25, 2022 12:44 am

Rino750 AUS freezes on startup

Unread post by Wombo »

A common problem reported by owners of Australian versions including in NZ.

Device randomly freezes during startup if an SD card is installed, and needs to have the battery removed & replaced to restart.
Issue has been reported in other forums and in negative retailer reviews.

Symptoms are a frozen startup page showing the Garmin logo in center, when the following text appears at the bottom:
Rino 750 AUS
Copyright 2016
Garmin Ltd or its subsidiaries

The freeze is random, typically 5 to 8 startups.

Different brands, models & size of SD have no effect. Nor what mapping is contained on the card.

Garmin support does not directly acknowledge or address the issue. Initially battery, and then later device replacements are offered, and ultimately refunds due to local consumer law.

Over the last 18 months I have personally experienced the problem on two Rino 750 AUS, and again on two replacement units from Garmin (all of a total of 4 devices). My older Rino650 AUS units remain bulletproof and continue to work fine.
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GPSrChive
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Joined: Fri Jan 20, 2017 11:29 pm

Re: Rino750 AUS freezes on startup

Unread post by GPSrChive »

Fascinating. Can you please send the GarminDevice.xml and system.xml files from one of the malfunctioning units via email to webmaster at GPSrChive dot com so we can do some research?

Thank you!
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