Wi Fi will not toggle on

Discussion related to the Garmin GPSMAP 66sr GPSr
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MaliBooBoo
Posts: 6
Joined: Fri Mar 26, 2021 6:38 am

Wi Fi will not toggle on

Unread post by MaliBooBoo »

Hi there, new to this forum. A new 66sr has arrived, a work one, that complements the one I personally own. I was going through the process of updating the firmware and when I had it hooked up to Express I skipped over the WiFi setup, thinking I could come back to it later. Well, maybe not a great idea because now WiFi won't toggle on, even though I have since gone back to express and added my network to the unit. Any thoughts on how to correct this? Thanks!
MaliBooBoo
Posts: 6
Joined: Fri Mar 26, 2021 6:38 am

Re: Wi Fi will not toggle on

Unread post by MaliBooBoo »

PS - "Add Network" is not an option in the Wifi area of this unit.
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GPSrChive
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Joined: Fri Jan 20, 2017 11:29 pm

Re: Wi Fi will not toggle on

Unread post by GPSrChive »

What is the firmware version?

What exactly happens when you select Setup > Wi-Fi?

What do you see (screen captures might be helpful)?

I believe the device must first be registered to a Garmin user account in Express before Wi-Fi is enabled on the device. Perhaps a Master Reset is in order if nothing else seems to work.
MaliBooBoo
Posts: 6
Joined: Fri Mar 26, 2021 6:38 am

Re: Wi Fi will not toggle on

Unread post by MaliBooBoo »

I cut to the chase and did a master reset. It solved the issue. Thank you for the help.
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GPSrChive
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Re: Wi Fi will not toggle on

Unread post by GPSrChive »

Sometimes that is what needs to happen, glad you got it sorted!
bobwz
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Joined: Tue Dec 08, 2020 9:06 pm

Re: Wi Fi will not toggle on

Unread post by bobwz »

Forgive me for reviving an old thread, but I wanted to add my experience since I just encountered this same problem.

I was able to fix it without a full reset in the Garmin Explore app. I opened the device tab, tapped on the 66SR, and selected "Wi-Fi networks". The wifi network I added when I first got the device was gone, but I was able to re-add it.

After adding the network through the Garmin Explore app, I was able to toggle wifi on and off again as expected on the device.
on4cet
Posts: 8
Joined: Thu Nov 11, 2021 8:52 pm

Re: Wi Fi will not toggle on

Unread post by on4cet »

I bought a new 66sr last week, and sometimes the wifi cannlt be enabled too. After a reboot of 5 a 10 it works again, so there is definitely something wrong.

I also cannot download birdseye (server cannot be contacted) imagery and the registration code for geocaching.com does not work either. I always get a 'failed' message. I'm on 3.80

Kr

Bart
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GPSrChive
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Re: Wi Fi will not toggle on

Unread post by GPSrChive »

What router are you connecting to when the Wi-Fi will not connect?

What is the SSID? What security Protocol?

The BirdsEye and Geocachng issues are most likely due to a failed internet connection.

I am running 3.80 on my 66sr and love it!
on4cet
Posts: 8
Joined: Thu Nov 11, 2021 8:52 pm

Re: Wi Fi will not toggle on

Unread post by on4cet »

Hi,

I started a new topic with my findings. It appears that it has nothing to do with the Internet connection. And I tried it with a mobile hotspot (different ISP) as well as with my normal fast internet connection. I also tried an encrypted wifi connection and without encryption.

It appears that the problem is with the TLS handshaking. Ciphering ...

Bart
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GPSrChive
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Re: Wi Fi will not toggle on

Unread post by GPSrChive »

I responded there, and while all services are currently operational, there does appear to be an issue with the 66sr.
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