LiveTrack Failure [Bug 14]

[mimichris]

The Live Track does not work with the 67, it always asks to "start an activity" but this one is well started, I read on Facebook two other owners of 67 have the same problem, another bug.

[JungleJim]

What steps are you performing? In order to determine whether something is a bug, more details on how to reproduce are needed

I just tried and started a LiveTrack from the Garmin Connect app (on iOS). Bluetooth enabled and connected. This results in a message on the unit that LiveTrack has started and an eye icon is shown in the status bar.

The recipient I have configured receives an email with the LiveTrack link. Only issue I had that the LiveTrack web page showed a message that no location data was available, but I did not investigate and test any further.

[mimichris]

Exact same problem the PC Live Track map has no information, as if the activity was not started

[Nail]

Exact same problem the PC Live Track map has no information, as if the activity was not started

You checked it with 66sr at the same time. Perhaps there is a problem with the third-party provider, and not with the device itself.

[mimichris]

The test I did with the 66sr is with the same supplier, I only have one.

[hansi_61]

I can confirm the same issue with my new 67i device. I also can see only the map and the message 'no location data available' on the screen of my PC although live-track in the 'Connect app" and "Activity recording' on my device (manually) were started. I currently don't use the option of automatical activity recording.

[JungleJim]

Device software 5.30 does not seem to fix this issue, I still get "No Location Data" on the Garmin LiveTrack web page.

[mimichris]

Device software 5.30 does not seem to fix this issue, I still get "No Location Data" on the Garmin LiveTrack web page.

I tried twice this morning and on my 67 it works. I launch a track then I launch Live Track, I get an email telling me to open the map and I see my track. Whereas before I had a message that he was not receiving info.

[mimichris]

I wrote a little fast, in fact the Live Track works half the time, it is not reliable. Either it works or I get a message that it is not receiving any position data. Same with my 66sr.