Geocache lists function causes GPS to reboot [Crash 1]

Discussion related to the Garmin GPSMAP 67 series GPSr
Grispoil61
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Geocache lists function causes GPS to reboot [Crash 1]

Unread post by Grispoil61 »

I was trying to use the Setup -> Geocaching -> Geocaching Live -> Geocaching Lists function and found out that it does now work. It causes the GPS to reboot.

After 'Geocaching Live' is selected, I get this screen:
Spoiler
37.bmp
and after a few seconds, the GPS simply reboots.
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GPSrChive
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Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by GPSrChive »

Duplicated and Verified - Thank you!

Added Crash 1 to the GPSrChive > GPSMAP 67 > Common Issues page and reported to Garmin.
Grispoil61
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Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by Grispoil61 »

This crash is still present at software version 4.70
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GPSrChive
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Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by GPSrChive »

Grispoil61 wrote: Tue Mar 28, 2023 4:43 pm This crash is still present at software version 4.70
We are unable to reproduce with version 4.70 installed. Can you please retest and verify results? Please share a video that also shows the firmware version on the Setup > About page for submission to Garmin if you can still reproduce.

Thank you!
Grispoil61
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Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by Grispoil61 »

Video attached:
Spoiler
crash.mp4
My lists list:
Spoiler
lists.jpg
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GPSrChive
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Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by GPSrChive »

Thank you!

GPSrChive > GPSMAP 67 > Common Issues page updated and Garmin have been notified!
Grispoil61
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Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by Grispoil61 »

Just performed a quick test:

1) deleted the .ggz file present in /garmin/ggz/ - no fix, 'geocache lists' crash remains,
2) downloaded a few caches using 'download caches' function then tried 'Geocaching lists' again, issue resolved, no more crash,
3) did a 'remove live data' then tried 'Geocaching lists' again, issue still resolved, no more crash, but wait,
4) power off/on GPS - the crash is back.

After step 3 'remove live data', the power off/on is required for the crash problem to return.
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GPSrChive
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Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by GPSrChive »

Excellent information - forwarded along!!
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GPSrChive
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Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by GPSrChive »

Can you please share a link to the GC List you are downloading when this crash occurs? The Garmin engineers are trying to replicate.
Grispoil61
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Joined: Tue Jan 26, 2021 7:49 pm

Re: Geocache lists function causes GPS to reboot [Crash 1]

Unread post by Grispoil61 »

My lists are private except for this one:
Spoiler
I had 30 days to return the GPS to Garmin for a full refund and I did. The GPS was useless for me for geocaching.
So, I will not be able to test anything anymore.
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