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Re: Disappearing Pocket Query

Posted: Fri Nov 06, 2020 6:35 am
by beedaddy
Just installed the new firmware version 3.50 and the problem still exists. :cry:

Re: Disappearing Pocket Query

Posted: Fri Nov 06, 2020 2:20 pm
by GPSrChive
Where did you source the firmware 3.50 update?

Re: Disappearing Pocket Query

Posted: Fri Nov 06, 2020 2:30 pm
by beedaddy
It came via Garmin Express.

Re: Disappearing Pocket Query

Posted: Mon Nov 23, 2020 11:42 am
by beedaddy
Garmin Express just showed me firmware version 3.60. This version solved the issue (but I did only a quick test so far).

Re: Disappearing Pocket Query

Posted: Mon Nov 23, 2020 4:16 pm
by GPSrChive
Thank you for the update!

Glad to hear that was resolved for you!

Re: Disappearing Pocket Query

Posted: Wed Nov 25, 2020 3:47 am
by ivhs72
beedaddy wrote: Mon Nov 23, 2020 11:42 am Garmin Express just showed me firmware version 3.60. This version solved the issue (but I did only a quick test so far).
Did your TopoActive maps get updated as well? I connected mine to update to 3.6, and it's updating the maps. I think it will also update the Firmware. I'm just curious to see if you had the same experience.

Re: Disappearing Pocket Query

Posted: Wed Nov 25, 2020 1:49 pm
by beedaddy
ivhs72 wrote: Wed Nov 25, 2020 3:47 am Did your TopoActive maps get updated as well? I connected mine to update to 3.6, and it's updating the maps. I think it will also update the Firmware. I'm just curious to see if you had the same experience.
No it didn't. My TopoActive Europe maps are still at version 2020.10 (which isn't that old, but I think the device came with this maps version).

Re: Disappearing Pocket Query

Posted: Wed Nov 25, 2020 3:49 pm
by ivhs72
beedaddy wrote: Wed Nov 25, 2020 1:49 pm
ivhs72 wrote: Wed Nov 25, 2020 3:47 am Did your TopoActive maps get updated as well? I connected mine to update to 3.6, and it's updating the maps. I think it will also update the Firmware. I'm just curious to see if you had the same experience.
No it didn't. My TopoActive Europe maps are still at version 2020.10 (which isn't that old, but I think the device came with this maps version).
Interesting. My TopoActive maps have updated twice since I've had it. It now shows 2020.20. The South America DEM still shows 2020.10. FWI, mine did update to 3.6 after doing the map update.

Re: Disappearing Pocket Query

Posted: Wed Nov 25, 2020 3:53 pm
by GPSrChive
The TopoActive maps are updated twice a year. The DEM data does not change very frequently, so those maps are updated less frequently.