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Route creation causes GPSMAP 66st shutdown (firmware 9.60)

Posted: Tue Nov 23, 2021 9:35 pm
by RaoulBE
The following route creation sequence on my GPSMAP 66st results in a shutdown with version 9.60:

menu > route planner > create route > select first point > waypoints > [select a waypoint] (shuts down when selecting)

Can anyone confirm this?

Re: Route creation causes GPSMAP 66st shutdown (firmware 9.60)

Posted: Tue Nov 23, 2021 10:36 pm
by GPSrChive
We are unable to duplicate.

Does this happen every time even if different waypoints are selected?

If yes, please make a short video for us to submit to Garmin software team!

Thank You!

Re: Route creation causes GPSMAP 66st shutdown (firmware 9.60)

Posted: Wed Nov 24, 2021 6:11 pm
by RaoulBE
Yes, the device always crashes with every waypoint.

The video requested for Garmin: sorry, not able to make one right now.

Re: Route creation causes GPSMAP 66st shutdown (firmware 9.60)

Posted: Wed Nov 24, 2021 7:30 pm
by GPSrChive
If you create a new waypoint on the device then try to create a route with it did the crash still occur?

Re: Route creation causes GPSMAP 66st shutdown (firmware 9.60)

Posted: Wed Nov 24, 2021 9:38 pm
by RaoulBE
Yes, it also crashes when selecting a newly created waypoint.

Also tried selecting a point on the map as the first waypoint: that does NOT crash!

Re: Route creation causes GPSMAP 66st shutdown (firmware 9.60)

Posted: Wed Nov 24, 2021 10:05 pm
by GPSrChive
You may need to try a master reset next, but backup all your data first!

see: GPSrChive > GPSMAP 66 > Troubleshooting
How do I Master Reset my GPSMAP 66?
  • Power the GPSMAP 66 off.
  • Press and hold the (Page) and (Enter) buttons simultaneously.
  • Press and release the (Power) button.
  • The GPSMAP 66 will begin the boot process.
  • Release the (Page) and (Enter) buttons after the backlight illuminates.
  • When prompted "Erase all user data?", select [Erase] and press (Enter).

Re: Route creation causes GPSMAP 66st shutdown (firmware 9.60)

Posted: Thu Nov 25, 2021 5:41 am
by RaoulBE
Hi,

yes, that seems the best option to try now, but it's not my favorite one... ;). I will try it, as soon as this bug hinders me - I don't use the Create Route option that often. Thanks for all your replies for now!