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Automatic screen lock feature does not work [Bug 55]

Posted: Mon Apr 12, 2021 10:46 am
by truckinguy
It seems if the backlight is turned down 100% the screen lock does not work. The screen stays open to touch. If the light is on just a small amount and when it times out ( 15 sec etc) it will lock.

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Mon Apr 12, 2021 12:42 pm
by LostAgain
I see the same.
Also the screen lock does not work if the backlight is set to stay on.

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Mon Apr 12, 2021 1:21 pm
by ConiKost
I can confirm here. In order to trigger, it's important, to disable Setup -> Display -> Battery Save.

Setting Backlight to 0% makes lock not working after specified timeout.
Backlight >0% works and devices locks after timeout.

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Mon Apr 12, 2021 2:08 pm
by GPSrChive
* sigh *

Garmin software engineers have been notified.

Posted to GPSrChive > Montana 7x0 > Common Issues > Bug 55.

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Tue Apr 13, 2021 7:28 am
by LostAgain
Just a clarification to my above post.
It's the auto screen lock function that doesn't work when the backlight timeout is set to stays on, even though it can be set to on.
My mistake understanding how that setting's been programmed to work.
Tapping the lock icon on the Status page locks the screen at any brightness level.

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Tue Apr 13, 2021 1:33 pm
by GPSrChive
Thank you for sharing that important piece of information! 8-)

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Tue Apr 13, 2021 1:37 pm
by ConiKost
Garmin replied to me and created an internal ticket (PSC-183583).

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Fri May 14, 2021 4:29 pm
by ConiKost
Current release 8.40 not fixed. (Makes sense, as this was very shortly reported, so I guess, we will have to wait)

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Tue Jun 22, 2021 8:40 pm
by ConiKost
Still happens in 8.50.

Re: Automatic screen lock feature does not work [Bug 55]

Posted: Sat Jul 31, 2021 9:21 pm
by ConiKost
Can anyone confirm, that firmware 9.20 broke that feature completely?
Screen look does not work anymore for me. It does not matter, if backlight is set to 0% or more than 0%.