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Montana 7x0 Firmware Update 6.30 - Error

Posted: Fri Oct 16, 2020 2:09 pm
by tomocernec
I get new Firmware 6.30 in Garmin Express. Install it on Device then restart the device and i get again on screen would you like to install new firmaware + screen freeze, and thats it...
Please for help

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Fri Oct 16, 2020 3:09 pm
by GPSrChive
'Screen Freeze' - Do you mean the touchscreen does not respond? Or is the device totally unresponsive? Does it respond to pressing the power button?

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Fri Oct 16, 2020 4:33 pm
by tomocernec
yes touchscreen does not respond, the power button respond, pressing it restart the device, but then the same happens

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Fri Oct 16, 2020 5:23 pm
by GPSrChive
I was afraid of that.

You will have to contact Garmin, and they will most likely have to replace the device.

If you have important data on the Montana you need to retrieve before replacement, you can still enter Forced USB Mass Storage Mode to move that data to a safe location until the replacement unit arrives.

Please update us on your resolution!

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Fri Oct 16, 2020 7:05 pm
by Barrikady
I installed firmware update 6.30 on my 700i

I had no problems installing the software, and the 700i smoothly rebooted running firmware 6.30.

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Fri Oct 16, 2020 7:26 pm
by GPSrChive
It appears Garmin may soon have available a software solution to recover these devices without requiring replacement.

Watch this space!

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Tue Oct 20, 2020 5:22 am
by GPSrChive
Garmin have provided a Solution for users with inoperative Montana 7x0 Touchscreen Displays following a failed Firmware 6.30 Update.

See this post for more information!

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Tue Oct 20, 2020 8:11 am
by rgschmidt
Just to let you know:

6.30 went smoothly on my 750i (by using my Macbook loading the update.gcd to \GARMIN\). No need to refirmware it with 6.40 BETA :o

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Tue Oct 20, 2020 2:40 pm
by tomocernec
My Montana 700 works again :) (FW 6.40 Beta - fix the problem)

Re: Montana 7x0 Firmware Update 6.30 - Error

Posted: Tue Oct 20, 2020 2:56 pm
by GPSrChive
tomocernec wrote: Tue Oct 20, 2020 2:40 pm My Montana 700 works again :) (FW 6.40 Beta - fix the problem)
Did you use the GCD or RGN update method?