Automatic screen lock feature does not work [Bug 55]

Discussion related to the Garmin Montana 7x0 series GPSr
truckinguy
Posts: 48
Joined: Mon May 27, 2019 11:37 am

Automatic screen lock feature does not work [Bug 55]

Unread post by truckinguy »

It seems if the backlight is turned down 100% the screen lock does not work. The screen stays open to touch. If the light is on just a small amount and when it times out ( 15 sec etc) it will lock.
User avatar
LostAgain
Posts: 117
Joined: Tue Apr 06, 2021 4:08 am

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by LostAgain »

I see the same.
Also the screen lock does not work if the backlight is set to stay on.
ConiKost
Posts: 947
Joined: Sat Jan 16, 2021 4:08 pm

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by ConiKost »

I can confirm here. In order to trigger, it's important, to disable Setup -> Display -> Battery Save.

Setting Backlight to 0% makes lock not working after specified timeout.
Backlight >0% works and devices locks after timeout.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
User avatar
GPSrChive
Site Admin
Posts: 3881
Joined: Fri Jan 20, 2017 11:29 pm

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by GPSrChive »

* sigh *

Garmin software engineers have been notified.

Posted to GPSrChive > Montana 7x0 > Common Issues > Bug 55.
User avatar
LostAgain
Posts: 117
Joined: Tue Apr 06, 2021 4:08 am

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by LostAgain »

Just a clarification to my above post.
It's the auto screen lock function that doesn't work when the backlight timeout is set to stays on, even though it can be set to on.
My mistake understanding how that setting's been programmed to work.
Tapping the lock icon on the Status page locks the screen at any brightness level.
User avatar
GPSrChive
Site Admin
Posts: 3881
Joined: Fri Jan 20, 2017 11:29 pm

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by GPSrChive »

Thank you for sharing that important piece of information! 8-)
ConiKost
Posts: 947
Joined: Sat Jan 16, 2021 4:08 pm

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by ConiKost »

Garmin replied to me and created an internal ticket (PSC-183583).
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
ConiKost
Posts: 947
Joined: Sat Jan 16, 2021 4:08 pm

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by ConiKost »

Current release 8.40 not fixed. (Makes sense, as this was very shortly reported, so I guess, we will have to wait)
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
ConiKost
Posts: 947
Joined: Sat Jan 16, 2021 4:08 pm

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by ConiKost »

Still happens in 8.50.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
ConiKost
Posts: 947
Joined: Sat Jan 16, 2021 4:08 pm

Re: Automatic screen lock feature does not work [Bug 55]

Unread post by ConiKost »

Can anyone confirm, that firmware 9.20 broke that feature completely?
Screen look does not work anymore for me. It does not matter, if backlight is set to 0% or more than 0%.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
Post Reply

Return to “Montana 7x0”