Freeze/Shutdown of Geocaching List Updates [Crash 3]

Discussion related to the Garmin Montana 7x0 series GPSr
ConiKost
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Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by ConiKost »

Can anyone reproduce that?

1) Open: Setup -> Geocaching -> Geocaching Live -> Geocache Lists
2) It says, that it hasn't found any lists (which is ok)
3) Use lower right menu and choose option to sync.
4) Upon choosing option, device freezes or shutdown.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
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GPSrChive
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by GPSrChive »

Firmware version?
ConiKost
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by ConiKost »

gpsrchive wrote: Tue Jan 26, 2021 10:35 pm Firmware version?
Newest one, 7.10.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
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GPSrChive
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by GPSrChive »

Thank you!

Duplicated and reported to Garmin.

Did you observe this behavior in any earlier firmware versions?
ConiKost
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by ConiKost »

gpsrchive wrote: Tue Jan 26, 2021 10:42 pm Duplicated and reported to Garmin.
Thanks, will also create a ticket for Garmin, since you can reproduce.
gpsrchive wrote: Tue Jan 26, 2021 10:42 pm Did you observe this behavior in any earlier firmware versions?
Can't say anthing, as I have first tested with 7.10 this function.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
ConiKost
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by ConiKost »

Garmin replied to me and they said, they can't reproduce.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
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GPSrChive
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by GPSrChive »

ConiKost wrote: Wed Jan 27, 2021 8:29 pm Garmin replied to me and they said, they can't reproduce.
Typical.

Was this a Garmin Service center in your country?
ConiKost
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by ConiKost »

It was the online support, as there is no Garmin Support Center here.
But I think, I know, why they can't reproduce.

The problem only occurs, if you have no created lists on geocaching.com.
If you have at least one, sync works and no crash.
Last edited by ConiKost on Thu Jan 28, 2021 9:18 pm, edited 1 time in total.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
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GPSrChive
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by GPSrChive »

That is correct, but I was able to reproduce by selecting 'Sync All' before my lists were loaded 8^)
ConiKost
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Re: Freeze/Shutdown of Geocaching List Updates [Crash 3]

Unread post by ConiKost »

gpsrchive wrote: Thu Jan 28, 2021 9:21 pm That is correct, but I was able to reproduce by selecting 'Sync All' before my lists were loaded 8^)
Yep, I am also able to reproduce that way. Will report back to Garmin, let's see, what they say.
Garmin DriveSmart 86 MT-D (FW 6.80, HW V8, GPS 9.00.50, 32GB SD)
Garmin Montana 750i (FW 19.00, HW V6, GPS 2.90, Touchscreen 85.07, ​64GB SD)
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