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import of any gpx files does not work

Posted: Sat Sep 12, 2020 7:55 pm
by kampy
Hi!
Import of any gpx files does not work.
I tried different versions of the application, here are the results

2.9.5 - works
2.10.1 - works
2.11.3 2.11.4 2.12.3 - app stopped
2.13.0 - message - Import error
I am back at 2.10.1.
Is this just my problem?

My phone Samsung galaxy s7 active
Android 8
Russian localization

With regards Mikhail

Re: import of any gpx files does not work

Posted: Sat Sep 12, 2020 9:02 pm
by GPSrChive
A newer version will be available soon, please report back after testing with that version.

Re: import of any gpx files does not work

Posted: Wed Sep 30, 2020 9:42 pm
by kampy
2.14.3 (453910) message - Import error
:(((

Re: import of any gpx files does not work

Posted: Wed Sep 30, 2020 9:48 pm
by GPSrChive
We just tested waypoint and route GPX import with the same version you have, and we did not experience any issues.

What is the source of the GPX files you are trying to import?

Re: import of any gpx files does not work

Posted: Wed Sep 30, 2020 10:06 pm
by kampy
gpsrchive wrote: Wed Sep 30, 2020 9:48 pm We just tested waypoint and route GPX import with the same version you have, and we did not experience any issues.

What is the source of the GPX files you are trying to import?
I hope this is just my problem. Loading any file does not work.
For example
Simple file from plotaroute http://docs.balticstar.spb.ru/11/tren.gpx
and Import and Export in BaseCamp http://docs.balticstar.spb.ru/11/trenbc.gpx

Re: import of any gpx files does not work

Posted: Wed Sep 30, 2020 10:18 pm
by GPSrChive
You may need to remove Explore, reboot, and reinstall and retest...

If still not working, make support ticket with Garmin.
Garmin Explore Import
Screenshot_20200930-151421_Explore.jpg

Re: import of any gpx files does not work

Posted: Thu Oct 15, 2020 9:20 pm
by kampy
>> Part 1
>> 1. Your Android system has English as the main language
>> 2. You take ANY gpx file and import it into the program
>> 3. Oychh!! EVERYTHING WORKS
>> Part 2
>> 1. On your Android system, Russian is set as the main language
>> 2. You take the file from part 1 and import it into the program
>> 3. ohhh:( Get an import error)
>>
I've received word from our engineering team that a fix is in the works and should be included in the next release of the Explore app. Unfortunately, I don't have a definitive timeframe on when this update will be released, but I will keep an eye out and will keep you updated.

Martin
Product Support
Garmin International

Re: import of any gpx files does not work

Posted: Thu Oct 15, 2020 10:02 pm
by GPSrChive
Thank you for the update!

Re: import of any gpx files does not work

Posted: Thu Nov 26, 2020 3:54 pm
by kampy
The problem was fixed in version 2.15 (18.11.2020)

Re: import of any gpx files does not work

Posted: Thu Nov 26, 2020 4:02 pm
by GPSrChive
Good to hear!

Thank you for the update.