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import of any gpx files does not work

Discussion related to Garmin Explore (Android) application
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kampy
Posts: 13
Joined: Wed Aug 05, 2020 5:33 pm

import of any gpx files does not work

Post by kampy »

Hi!
Import of any gpx files does not work.
I tried different versions of the application, here are the results

2.9.5 - works
2.10.1 - works
2.11.3 2.11.4 2.12.3 - app stopped
2.13.0 - message - Import error
I am back at 2.10.1.
Is this just my problem?

My phone Samsung galaxy s7 active
Android 8
Russian localization

With regards Mikhail
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gpsrchive
Site Admin
Posts: 1829
Joined: Fri Jan 20, 2017 11:29 pm

Re: import of any gpx files does not work

Post by gpsrchive »

A newer version will be available soon, please report back after testing with that version.
kampy
Posts: 13
Joined: Wed Aug 05, 2020 5:33 pm

Re: import of any gpx files does not work

Post by kampy »

2.14.3 (453910) message - Import error
:(((
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gpsrchive
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Joined: Fri Jan 20, 2017 11:29 pm

Re: import of any gpx files does not work

Post by gpsrchive »

We just tested waypoint and route GPX import with the same version you have, and we did not experience any issues.

What is the source of the GPX files you are trying to import?
kampy
Posts: 13
Joined: Wed Aug 05, 2020 5:33 pm

Re: import of any gpx files does not work

Post by kampy »

gpsrchive wrote: Wed Sep 30, 2020 9:48 pm We just tested waypoint and route GPX import with the same version you have, and we did not experience any issues.

What is the source of the GPX files you are trying to import?
I hope this is just my problem. Loading any file does not work.
For example
Simple file from plotaroute http://docs.balticstar.spb.ru/11/tren.gpx
and Import and Export in BaseCamp http://docs.balticstar.spb.ru/11/trenbc.gpx
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gpsrchive
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Re: import of any gpx files does not work

Post by gpsrchive »

You may need to remove Explore, reboot, and reinstall and retest...

If still not working, make support ticket with Garmin.
Garmin Explore Import
Screenshot_20200930-151421_Explore.jpg
kampy
Posts: 13
Joined: Wed Aug 05, 2020 5:33 pm

Re: import of any gpx files does not work

Post by kampy »

>> Part 1
>> 1. Your Android system has English as the main language
>> 2. You take ANY gpx file and import it into the program
>> 3. Oychh!! EVERYTHING WORKS
>> Part 2
>> 1. On your Android system, Russian is set as the main language
>> 2. You take the file from part 1 and import it into the program
>> 3. ohhh:( Get an import error)
>>
I've received word from our engineering team that a fix is in the works and should be included in the next release of the Explore app. Unfortunately, I don't have a definitive timeframe on when this update will be released, but I will keep an eye out and will keep you updated.

Martin
Product Support
Garmin International
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gpsrchive
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Re: import of any gpx files does not work

Post by gpsrchive »

Thank you for the update!
kampy
Posts: 13
Joined: Wed Aug 05, 2020 5:33 pm

Re: import of any gpx files does not work

Post by kampy »

The problem was fixed in version 2.15 (18.11.2020)
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gpsrchive
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Joined: Fri Jan 20, 2017 11:29 pm

Re: import of any gpx files does not work

Post by gpsrchive »

Good to hear!

Thank you for the update.
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